top of page

Get a Flat 15% Discount on Your First Purchase

SHOP MYDOJO LOGO

SHIPPING & RETURNS POLICY

1. Shipping Policy

At Teeific, we’re committed to delivering your t-shirts as quickly and efficiently as possible. Below is our shipping policy for all orders:

  • Processing Time: All t-shirt orders are processed within [X] business days. Please note that orders are not shipped or delivered on weekends or public holidays.

  • Shipping Rates & Delivery Time: Shipping charges and delivery times are calculated and displayed at checkout based on your location and the selected shipping method:

    • Standard Shipping: Typically takes [X] to [X] business days.

    • Expedited Shipping: Typically takes [X] to [X] business days.

    • Express Shipping: Typically takes [X] to [X] business days.

  • Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email that includes tracking information so you can monitor the status of your delivery.

  • International Shipping: We offer international shipping to select countries. Please note that international shipments may be subject to additional customs fees or taxes, which are the customer’s responsibility.

2. Returns & Exchanges

Return & Exchange Policy
Effective Date: [5-1-2025]

At MyDojo.shop, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If you’re not happy, we’re here to make it right.

✅ Eligibility for Returns

  • Returns must be initiated within 14 days of the delivery date.

  • Items must be unworn, unused, and unwashed with tags still attached and in original packaging.

  • Proof of purchase (order confirmation or receipt) is required.

  • Customized items (e.g., embroidered gis, personalized gear) and final sale items are non-refundable.

🔁 Exchanges

  • Need a different size? No problem!
    You may exchange your item for a different size or color, subject to availability.

  • To begin an exchange, email support@mydojo.shop with your order number and item(s) you'd like to exchange.

💵 Refunds

  • Once we receive and inspect your return, we will notify you of the approval or rejection.

  • Approved returns will be refunded to your original payment method within 5–10 business days.

  • Shipping costs are non-refundable unless the item arrived damaged or incorrect.

🚚 Return Shipping

  • Customers are responsible for return shipping costs unless the return is due to a mistake on our end (e.g., wrong item or defective gear).

  • We recommend using a trackable shipping service for your protection.

📦 How to Start a Return

  1. Email support@mydojo.shop with:

    • Your order number

    • The item(s) you’d like to return

    • Reason for the return

  2. We’ll reply with return instructions and address.

📌 Damaged or Incorrect Items
If your item arrives damaged or you receive the wrong product, notify us within 48 hours of delivery. We’ll correct the issue ASAP at no extra cost to you.

🔒 Policy Abuse Disclaimer
MyDojo.shop reserves the right to refuse returns or exchanges if the policy is being abused (e.g., excessive returns or worn items).

Questions?

Email us anytime at support@mydojo.shop or call 877-4-MYDOJO

3. Exchanges

Exchange Policy

Effective Date: May 1, 2025

At MyDojo.shop, we want you to feel confident in every piece of gear you wear. If your item doesn’t fit or wasn’t quite what you expected, we’re happy to offer an exchange.

🔁 Eligible Items for Exchange

  • Item must be unworn, unused, unwashed, and in original condition with tags attached.

  • Exchanges must be requested within 14 days of receiving your order.

  • Customized or personalized items (e.g., embroidered gis or printed names) are not eligible for exchange.

📏 Common Exchanges

  • Wrong size

  • Prefer a different color

  • Need a different item of equal or lesser value

📦 How to Request an Exchange

  1. Email support@mydojo.shop with the following:

    • Your order number

    • The item you'd like to exchange

    • The reason for the exchange

    • The new size or product requested

  2. Our team will confirm item availability and provide return instructions.

  3. Once your original item is received and inspected, we’ll ship the replacement within 3–5 business days.

🚚 Shipping Costs

  • Customers are responsible for the cost of shipping items back to us.

  • We’ll cover the shipping for the new item going out to you on your first exchange.

  • Additional exchanges may incur additional shipping fees.

❌ Non-Exchangeable Items

  • Custom or personalized items

  • Final sale or clearance items

  • Items returned outside the 14-day window

🛡️ Our Promise

We’re committed to making sure your MyDojo gear fits right and performs with pride. If you ever need help with sizing or gear recommendations before ordering, don’t hesitate to reach out.

Questions?
Contact us at support@mydojo.shop or call 877-4-MYDOJO

4. Damaged or Defective Items

📦 Damaged or Defective Items

If you receive a product that is damaged, defective, or incorrect, we’re here to make it right—fast.

✅ What to Do:

  1. Contact us within 48 hours of delivery at support@mydojo.shop

  2. Include the following in your message:

    • Your order number

    • A clear photo of the damaged or incorrect item

    • A brief description of the issue

🔁 Our Response:

  • We’ll assess the issue and respond within 1–2 business days.

  • If approved, we’ll send a replacement item at no additional cost, or offer a full refund if the item is out of stock.

  • We may request that the original item be returned, in which case we’ll provide a prepaid return label.

⏱️ Time-Sensitive:

Claims reported more than 48 hours after delivery may not qualify for free replacement or refund.

bottom of page